1.Free Shipping delivery to most of Countries.
2.Package will ship out by USPS or RoyalMail within 2-5days after completed the payment.
3.Package delivery by EUB,ePacket,USPS or RoyalMail to Avoid import Tax according to different Country.
4.Package will take 10-20 working days and it depends on different Country.
5.When your order shiped, you will receive an email confirming shipment to the same email address you used when placing your order. This email will contain instructions on how to track your order.Please check your spam if you not received tracking no. in your email inbox .
6.If for some reason your package is lost or blocked we will reship it once again. Please make sure someone will be available to receive your order, otherwise your package may be returned to us.
We cannot guarantee that we will have all items in stock all the time. If your item is not in stock and is not expected to be in stock within two business days, we will contact you with details of the backorder or a possible substitute item if there is one available.And we will ask if you can choose another model to replace or not,if cannot we will refund your order and Refund will take 15-25working days processing time by Banks Systems . If you have a critical or time-sensitive need, feel free to email us hto ensure your order reaches you as soon as you need it.
Refund will take 15-45working days processing time by Banks Systems.
Delivery dates are not guaranteed and your order may arrive after the estimated arrival date for various reasons, such as:
1. All White Air Jordan 13;
2. Delivery is outside major city;
3. Unforeseen delays by one of our carriers;
4. Delays to the unavailability of product(s);
5. Delivery is to a PO Box or APO/FPO address;
6. Delays due to orders being placed on a holiday;
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We only accept below reasons for returns.
1. Wrong items shipped
2. Defective items .
1.In our shop we take 30 days exchange or refund if you donot like your order.Items just fulfill the following situation; we will provide refund and exchange. Items must be returned within 30 days.Items must not be worn, altered, or washed.Items must have all tags attached and original packaging same as when you received.Returning Shipping Cost should pay by Buyers.
2.Unacceptable reasons for an exchange are: I ordered the wrong products, item looks different in the photo, color is lighter or darker in the photo, I changed my mind with the current order and want a different order, etc.